Help
Common questions.
Sizes, shipping, returns, and how A3A is made. If your question isn't here, DM @a3a.eg on Instagram — we read every message.
What sizes does A3A offer?
A3A is sized 40 through 56. The full range is graded from real bodies — not scaled up from a single sample size. Every size is drafted as its own pattern, so the rise, hip, and thigh proportions stay correct as the size goes up.
Is A3A a plus-size brand?
Plus sizing isn't a separate menu at A3A. Every wide-leg we make is graded across the full size run, from 40 through 56, in the same fitting. The brand exists because standard size grids end where most bodies begin — so extending the range is the point, not an afterthought.
Where is A3A made?
Cut and sewn in our Cairo studio. We use Egyptian cotton denim, lockstitch seams, bar tacks at every stress point, and real metal hardware. Production is slow on purpose — small batches, one team, careful attention.
How do I find my size?
Open the size guide on any product page or visit /size-guide. Measurements are listed in centimetres against waist, hip, and inseam. If you're between sizes, size down for a closer fit at the waist or size up for more room through the hip. DM @a3a.eg on Instagram if you'd like us to recommend a size from your measurements.
Does A3A ship internationally?
Not yet. We currently ship across Egypt only — Cairo, Giza, Alexandria, the Delta, Upper Egypt, Red Sea, and the North Coast. International shipping will follow when we can do it without compromising the price or the timing.
How much is shipping?
Flat 80 EGP across Egypt. Free over 2,000 EGP. Delivery is 1–3 business days in Greater Cairo and Giza, 2–4 in Alexandria and the Delta, and 3–5 in Upper Egypt and the Red Sea.
What payment methods do you accept?
Cash on Delivery anywhere in Egypt, and InstaPay. For Cash on Delivery we'll WhatsApp you on the morning of delivery to confirm you're available. For InstaPay we send a link with your order confirmation and dispatch the same day we see the payment.
What is A3A's return policy?
Free returns within 14 days of delivery, no questions asked. Items must be unworn with original tags attached. Refunds go back to your original payment method within 7 business days of us receiving the item. Sale items marked 'Final sale' are not refundable. Start a return at /returns — we'll arrange a free pickup from your address.
Can I exchange for a different size?
Yes. Start the exchange at /returns or DM @a3a.eg with your order number. We send the new size on the same return pickup. New shipping fees apply on the exchange.
How can I contact A3A?
Fastest is Instagram DM at @a3a.eg — we reply within a few hours during the day. For email: [email protected] for general questions, [email protected] for order issues, [email protected] for returns and exchanges, and [email protected] for everything else.
Still need help?
DM @a3a.eg on Instagram, email [email protected], or visit the contact page.